Privacy Policy

Privacy Policy

Healthwatch is committed to protecting the privacy of everyone using this website. This statement explains how we use any personal information we collect from you through this website. Visitors to our website can be assured that the protection of privacy and confidentiality are given the highest priority. All personal information is collected, held and used in line with data protection regulations.

Information Collected

This website uses cookies. A cookie is a piece of data that may be stored on your computer when you visit a website. When you visit our website, our server will record your computer’s IP address (the unique numerical address given to every computer connected to the internet) and the time and duration of your visit. Our website will also store a cookie on your computer.

Healthwatch does not collect any personal information from visitors to its website other than information that is knowingly and voluntarily given. Anonymous information is collected, such as the number of visitors to the website in a given period, but it is purely statistical and used to analyse the way our site is used, and to administer and improve the accessibility of our site. It cannot be used to identify an individual user. Cookies are not used to collect any other information from visitors to the website. Representatives of voluntary and community organisations and statutory bodies can submit events for inclusion on the site.

Any personal details supplied will only be used for the purposes of advertising your event on the site and will not be stored or filed elsewhere and will be deleted from our site once the event has passed. Most of the pages on our website are accessible to all without giving us your personal information. However, you will be asked for personal information if you decide to register with Healthwatch and the electronic network which is used to communicate with members. As the website develops, you may also be asked to provide us with your personal information on some pages of the website, for instance by completing an enquiry form, providing comments and feedback on the website using a form, or asking to receive written information.

Information collected through online promotions including Facebook and Twitter

Data collected through online channels including Facebook and Twitter for the purposes of marketing or volunteer recruitment will never be shared with a third party and will be stored in accordance with the Data Protection Act 2018. Your information will only be stored on our system until the purpose for collecting the data is no longer relevant. You can ask us at any time to remove your details from our system. If you have any more questions about why we collect or how we store data, please contact us.

Use of Personal Information

We shall use any personal information you give to us in accordance with this policy, and with any additional statements appearing on forms used for submitting your personal information. We shall not disclose your personal information to any third parties without obtaining your prior consent unless we are required by law to do so. By submitting your personal information, you consent to our use of the information as set out in this privacy policy.

Data Security

Healthwatch takes appropriate measures to safeguard the information it holds from unauthorised access or improper use. We abide by a strict internal security policy with which members of staff must comply as a condition of employment and no external access to the system is permitted. Any third parties to whom information is transferred are made aware of these security practices and are also required to take reasonable precautions to protect the transferred information.

Integrity of Data

Healthwatch takes all reasonable measures to ensure that the information it holds is accurate. In particular it uses reliable collection methods and destroys or converts to an anonymous form any out-of-date data. Individuals may request details of all personal information held by Healthwatch so as to contest inaccurate or incomplete data, verify the information and have it corrected it as appropriate.

Website Links

This website contains links to other sites which we believe are of interest to people visiting the site. We do not control the content of external sites and we are not responsible for the privacy practices of third parties that run any other websites. Please refer to their privacy policies for more information.


Any queries relating to Healthwatch collection or use of personal information should be addressed to

The Data Privacy Officer,
Hull CVS,
The Strand,
75 Beverley Road,
Hull, HU3 1XL

Telephone: 01482 324474