How We Work.
Healthwatch is for everyone in our community – adults, young people and children. Every voice counts when it comes to shaping the future of services,and improving them for today. Healthwatch will help people get the best,out of their local health and social care services.
People often don’t speak up,because they don’t think they can make a difference. We know that people,can be unaware of the care and support that is out there. People can feel excluded from services and access to services,and treatment isn’t always equal. Those who are least able to speak out will be heard through Healthwatch.
Every voice counts,when it comes to shaping the future of health and social care, and when it comes to improving it for today. Everything that Healthwatch does will bring the voice,and influence of local people to the development,and delivery of local services.
Through our network of volunteers, working with existing voluntary and community groups, and our independent research, we can find out what matters to you most,about health and social care. Together, your views and our expertise will help shape improvements for everyone.
We will use the information we gather,to spot important local issues and trends. And we will carry out our own research into those issues that need more investigating, working closely with existing voluntary and community groups,and the authorities.
Most importantly, we have powers in law which gives us influence. We will feedback what we discover to the authorities,who have a legal responsibility to respond,and use our findings to shape and improve services,and feedback to you on the outcomes. This means you can be reassured,that your views really do count.