Repeat Prescriptions Are Changing – Feb 2020

Many people have repeat prescriptions; this means you get your medicines on a regular basis without having to go to your GP Practice every time.


  • From 1 April 2020, you (or a person nominated on your behalf) will have to order repeat prescriptions directly from your GP Practice.
  • You will no longer be able to order repeat prescriptions through your pharmacy, an online pharmacy or other dispensing contractor.


What is not changing?

If you already order repeat prescriptions from your GP Practice, you will not be affected and don’t need to do anything.

If you collect your medicine from your local pharmacy, or have it delivered to your door you can continue with these arrangements.

If you receive your medication through a monitored dosage system, for example a dosette box or a blister pack, this change will not affect you.

What do I need to do?

From 1 April 2020, or earlier, you need to ask your GP Practice for a repeat prescription.

Option 1:

Order online via your GP Practice website. If you’re not registered for the online services, visit your practice with some photo ID (passport or driving license) and complete a short form.

Option 2:

Order through the NHS App. You can download this from Itunes App Store or Google Play.

You’ll need to set up an NHS login to use the NHS App. You can use the same details your GP Practice gave you when you registered for their online services.

Option 3:

In person, at the surgery. Simply tick the medicines required on the white, tear-off section of your prescription and drop it into your GP Practice.

Please contact your GP if you need any help with these changes.

The leaflet attached also includes the new way to order a new prescription, please take a look here: Repeat Prescription Changes

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