At the request of the Department of Health and Social Care, the CQC has looked at how well the Mental Health Act (MHA) Code of Practice is being used across mental health services since it was updated in 2015.
They looked for the useful things and the barriers that services have found when they use the guidance. They also looked at what impact these things have had on people’s experience of detention, care and treatment.
They found that:
- Providers lacked understanding about how to promote, apply and report on the guiding principles in the Code
- Providers did not support staff well enough to enable them to have meaningful and productive conversations with patients
- Local areas, including commissioners, local authorities, police and providers, should work together better to make sure that people receive the right care
The CQC has made a number of recommendations for the Department of Health and Social Care.
Click here for more information and to read the full CQC report.